PERFORMANCE ANALYSIS OF CLINICAL NURSE USING APPROACH OF THE PERFORMANCE THEORY AND NURSING DOCUMENTATION

Khoiriyati, Siti and Wulaningdyah, M. S. (2015) PERFORMANCE ANALYSIS OF CLINICAL NURSE USING APPROACH OF THE PERFORMANCE THEORY AND NURSING DOCUMENTATION. In: The Proceeding of 6th International Nursing Conference: Emphasize the Art of Nursing on Research, Education into Clinical and Community Practice, November 16-17, 2015, Surabaya.

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Official URL: http://ners.unair.ac.id/

Abstract

Introduction: Nursing services are an important part of health services in determining the quality of hospital services. Nurses require the system to perform nursing interventions. The system consists of structures, processes, and professional values that manage the provision of nursing care including documentation. Therefore, it is necessary to analyze the nurse performance using approach the performance theory and nursing documentation. Method: In the performance analysis, data collection method uses stratified random sampling of all nurses in the inpatient unit. Measuring tool used in this research was observation services and distributing questionnaires performance of nurses in the inpatient unit. Based on research conducted in one of hospital showed that three reasons patients were not satisfied and switches to another hospital, that 54% of patients feel uncomfortable, 23% of patients felt long service time, and 23% of patients feel poor service quality on health workers, including nurses. Results: Results of research at another hospital showed that there were 83.3% of nurses had good knowledge with the completeness of documentation was suitable, there were 86.4% of nurses had lack knowledge with the completeness of the documentation was not suitable, there were 100% of a positive attitude with the completeness of the documentation was suitable, there were 88.9% of a negative attitude with the completeness of the documentation was suitable. Discussion: Therefore, to improve the performance of nurse needs to be implemented Professionals Nursing Care Model, improvement of competence, implementation of the re-evaluation of the nurse work load, and the addition of administrative personnel. Keyword : Nurse performance, clinical nurse, performance theory, nursing documentation.

Item Type: Conference or Workshop Item (Poster)
Subjects: R Medicine > RT Nursing
Divisions: Faculty of Medicine, Health and Life Sciences > School of Medicine
Depositing User: Dimas Dwi Arbi
Date Deposited: 05 Jan 2017 02:40
Last Modified: 05 Jan 2017 02:40
URI: http://eprints.ners.unair.ac.id/id/eprint/450

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